Privacy Policy

United Kingdom Privacy Policy

  1. Introduction

New Image™ International Limited (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all individuals. This Data Privacy Policy outlines how we collect, process, store, and transfer personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all individuals located in the United Kingdom, as well as those whose data is processed by our UK operations or on behalf of our UK subsidiaries.

  1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.

Special Category Data: Personal data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health information, or sexual orientation.

Controller: The entity that determines the purposes and means of processing personal data.

Processor: An entity that processes personal data on behalf of the controller.

ICO: The UK Information Commissioner’s Office, the data protection regulator.

  1. Scope of Application

This policy applies to all UK-based entities, data subjects residing in the UK, and non-UK entities that offer goods or services to or monitor the behaviour of individuals in the UK.

  1. Data Collection and Processing

    1. Information We Collect

      2. We collect personal data through multiple sources, including our websites, applications, phone calls, emails, paper forms, and social media. The types of personal data we collect include:

      1. Contact Information: Name, address, email address, phone number.

      2. Financial Information: Payment details (processed securely by third parties), purchase history, and order details.

      3. Transaction Data: Product preferences and order records.

      4. Technical Data: IP address, browser type, time zone settings, operating system, and platform.

    2. How We Collect Information

      • Direct Interactions: When you fill out forms, become a member, make purchases, or contact us.

      • Automated Technologies: Website logs and analytics tools. While New Image does not use cookies for direct tracking, third-party platforms (e.g. social media or ecommerce platforms) may use them.

      • Third Parties: We may collect information from service providers, business partners, or publicly available sources.

    3. Legal Basis for Processing

      4. We process personal data only when a legal basis under UK GDPR applies. These include:

      • Consent: Where you have provided consent for specific processing purposes.

      • Contractual Necessity: Where processing is necessary to fulfil our contract with you.

      • Legal Obligation: Where we must comply with a legal obligation.

      • Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your rights and freedoms.

    4. Use of Personal Data by data controllers and processors

      5. Your personal data may be used for the following purposes:

      • Order Fulfilment.

      • Membership and Account Management.

      • Customer Support and Training.

      • Marketing Communications (with your consent).

      • Compliance with Legal and Regulatory Obligations.

      • Website and Service Improvements.

      • To comply with local regulations and Legal requirements.

    5. Disclosure of Personal Data

      6. We may share your personal data with:

      • Service Providers: Such as payment processors, IT providers, and delivery partners.

      • Corporate Affiliates

      • Legal Authorities: Where disclosure is required by law or for the establishment, exercise, or defence of legal claims.

      Identity Verification: To comply with legal and regulatory requirements, we must verify the identity and address of all New Image™ Members. We have partnered with GBG to assist with a digital identification verification solution, Cloudcheck. GBG is a trusted provider who adheres to strict privacy and data protection standards. Members name, address, and Member ID will be shared with them solely for verification purposes and securely deleted after 7 days.

    6. Data Security and Retention

      7. We implement appropriate technical and organizational measures to protect your data. We retain your data only for as long as necessary for the purposes stated above or as required by law. Once no longer needed, data is securely deleted or anonymized.

  1. Your Rights (UK Data Subjects)

Under the UK GDPR, you have the following rights:

  • Right to Access: Obtain a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain circumstances.

  • Right to Restriction of Processing

  • Right to Data Portability

  • Right to Object: To processing based on legitimate interests or for direct marketing.

  • Right to Withdraw Consent: At any time, if processing is based on consent.

  • Right to Lodge a Complaint: With the Information Commissioner’s Office (ICO) via https://ico.org.uk

To exercise your rights, please contact us at: [insert UK contact email or address]

  1. Data Breach Notification

If we become aware of a personal data breach likely to result in a risk to your rights and freedoms, we will notify you and report the incident to the ICO within 72 hours as required by the UK GDPR.

  1. International Data Transfers

Where personal data is transferred outside the UK:

  • Transfers will only occur to countries with adequate protection status as recognized by the UK government, or

  • We will use appropriate safeguards, such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs).

  • You will be informed about such transfers where required by law.

  1. Use of Automated Tools and AI

We may use AI technologies to enhance our operations (e.g., data analysis or customer support), but we do not use AI to make decisions that produce legal or similarly significant effects without human review.

You have the right to object to automated decision-making and request human intervention.

  1. Data Protection Officer (DPO)

We have appointed a Privacy Officer responsible for ensuring our compliance with UK data protection laws. You may contact our Privacy Officer by using the Contact Us section on our website, or by contacting us directly.

  1. Policy Updates and Notifications

We may update this policy to reflect changes in legal, regulatory, or operational requirements. We will notify you of significant changes via email or through our website.

  1. Agreement with this Policy

By agreeing to this Policy, you agree that your details will be passed on to our Third-Party providers in order to administer your Membership; and to verify your identity.

New Image International™ United Kingdom
Website: www.newimage.world
Contact Telephone number: +44 (0) 2036337838
Email:  uksupport@newimage.world

v1.1 8/28/2025